Return Policy
At Has-Ki Technologies, we understand that from time-to-time mistakes are made and as such we pride ourselves on a no fuss, no hassle returns policy. If you are not completely satisfied with your purchase, simply return the items to us in their original packaging and condition within 14 days of invoice and we will issue a full refund or exchange the item to another preferred product of same value.

Complaints
Our company has endorsed a complaints handily policy in order to resolve any disagreements and/or disputes, so please inform us of any complaints you may have. For further information call us at 0712 499 299.

Stock Issues
If you do not receive the type or quantity of goods ordered due to an error or omission on our part, we will arrange for the correct order to be delivered to you, usually within 3 business days, as stocks permit. You must notify us within 3 working days of receipt if an order is incorrect or incomplete. You must also ensure that any goods supplied in error or in excess of your order are returned in as new resalable condition in their original unmarked packaging. Goods are sold subject to availability. If we do not supply the goods for any reason we will not charge you for these goods and we will refund any money already paid for the goods. However, we will not be responsible for compensating you for any other losses which you may suffer if we do not supply goods. If goods are not in stock we will inform you that they have been placed on order, and either agree a new delivery date or at your discretion remove the items(s) from your order. In addition, you will have the right to cancel any order that has not yet been supplied, up until 16:30 on the day prior to expected delivery. We will refund any payment that has already been made for those goods and any delivery charges applicable, on the day of cancellation.

Ownership
You will become the owner of goods only once we have received payment in full for the goods and any delivery charges associated with the order. We reserve the right of tracing, where goods have not been paid for in full.

Prices and Payment
The price you will pay for the goods is that which prevails at the time you place your order. We reserve the right to change prices without prior notice, to reflect alterations in our supplier’s prices and/or changes in taxes and duties. If prices on the web site are not correct due to any errors or omissions on our part, we will inform you of the correct price and you will have the right to amend or cancel your order. In the case of a mistake (within the legal definition of the law of mistake), if the goods have already been delivered, we will give you an opportunity to return the goods and receive a full refund of the price. Prices shown are inclusive of value added tax (VAT) unless otherwise stated.
Payment in Rupees will be required at the time of ordering, except where a credit account has been opened in which case payment must be received in accordance to the agreed credit period.

Site Disclaimer of disability
Our web site may contain inaccuracies or typographical errors and we will not accept any liability for the accuracy of the information it contains. Information may also be changed or updated without notice. If you buy goods that are unsuitable, based on incorrect specifications published on our website, we will accept their return and give a full refund of the price. You must notify us within 14 days after the day you receive the goods and ensure that they are returned in as new resalable condition in their original unmarked packaging. All third party products, services, trademarks and/or brands appearing on this website, are not linked or associated with Has-Ki Technologies but are only mentioned to describe the products or services offered in our website.

Cancellation of an order
If for any reason you have changed your mind on any order you can cancel it in 14 days from the day you ordered and paid only by sending an email with your order details (company name, invoice number, person in charge) to our support department requesting cancellation. By this way you can return the goods to us in their original condition within 30 days of the date you received them, unopened with all seals, packaging and shrink-wrap intact and we will issue a full refund or credit note for the price you paid for the item.

Privacy
We are committed to protecting your privacy. We will only use the information that we collect about you lawfully.
We collect the information you provide us while registering, ordering and from enquiries, to process and deliver your order, and to communicate with you. e will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date.

We may contact you from time to time to inform you of special offers, and new products & services. If you do not wish your contact details to be used in this way please email us at: info@haski.lk
We keep a record of your orders and quotes so that you may run reports online to review your spending and order quickly by selecting items from previous orders and quotes. We also use this information to build an understanding of the general habits, interests and requirements of our customers.

You are not allowed to:
Commit any criminal offences
Transmit viruses or offensive and obscene materials
Transmit corrupted data
Send any promotional material (Spam)

Governing law and jurisdiction
The laws of Sri Lanka shall govern any contract between us. Any disputes will be resolved exclusively within the courts of Sri Lanka. These Terms and Conditions shall be governed in accordance with e-Commerce Law.

Language
In our website you will be able to find and review infomation in the English language only, at this point.